Wordex provides a 30-day money back guarantee for new account registrations and product purchases, subject to the following terms and conditions:
Cancellations Before 30 Days
In the event Client cancels the Services within 30 calendar days of registration, Client will receive a full refund of all fees paid in connection with the registration upon request, within 48 hours.
Cancellations After 30 Days
Client may cancel his/her/its Services at any time and, with the exception of any Nonrefundable Fees and any setup fees, which are nonrefundable after thirty (30) calendar days, receive a pro-rated refund for all other fees paid for Services.
Fees paid by Client in connection with the purchase of Logo Design are nonrefundable under these Terms due to processing fees, unless otherwise stated in the agreement Client entered into with the individual service provider.
Notice of Cancellation
Client agrees to direct all cancellation requests to Wordex via email, firstname.lastname@example.org. The cancellation request must include verification of ownership of the hosting account and/or domain(s), as determined by Wordex. Client must also confirm to Wordex that all emails, files, and databases are preserved and backed up somewhere other than Wordex server space.